Flexible, fair, food delivery!
We provide restaurants, takeaways, and groceries with direct access to drivers when they need them.
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We provide restaurants, takeaways, and groceries with direct access to drivers when they need them.
MealShift was established in 2020 and is here to bring fairness and flexibility back to food delivery.
Our mission is to revolutionize food delivery, giving back control to restaurants and drivers with a fair and flexible delivery solution.
MealShift empowers restaurants to connect with and sell directly to their customers through their website or using their own ordering apps, without paying any commission. With MealShift you can add Online Ordering to your website in minutes.
We give customers all the tools they need to manage their food deliveries and be self-sufficient.
MealShift is an innovative platform that connects restaurants and self-employed food delivery couriers through an intuitive mobile app. With MealShift, restaurants have the flexibility to post both 'Shifts' for the number of hours needed and individual delivery requests. Couriers can apply to either Shifts or specific delivery requests based on their availability and preferences. Our partner restaurants contract and compensate couriers for the specified number of hours in Shifts, as well as for each successful individual delivery made. MealShift provides a comprehensive solution that caters to the varying needs of restaurants and couriers in the food delivery ecosystem.
Below is an example of Shift standard variable hourly rates with the Essential Plan to give you an idea. Please note that these prices are provided as an illustration and may vary based on your specific location and market conditions. To determine the most suitable plan for your business and receive personalised guidance on effective pricing strategies, we recommend scheduling a consultation with our team. We will be delighted to assist you in selecting the plan that best aligns with your needs and maximises the efficiency of your delivery operations.
| Transport | Hourly rate | Price/drop |
|---|---|---|
| Driver with car | £12.00 | + £2.00 |
| Restaurant provides car | £12.00 | + £2.00 |
| Driver with moped | £11.00 | + £2.00 |
| Restaurant provides moped | ££11.00 | + £2.00 |
| Driver with a bike | £10.00 | + £2.00 |
| Restaurants provides a bike | £10.00 | + £2.00 |
With MealShift, we offer a range of pricing plans to cater to your specific business needs. Our Essential Plan features standard variable rates that are determined by factors such as delivery distance and demand. For businesses looking for greater pricing flexibility, our Optimized Plan is an excellent choice. This plan empowers you to set your own rates according to your preferences and also includes the Boost feature which helps attract more couriers and ensures timely deliveries, enhancing overall efficiency and customer satisfaction. If you prefer discounted flat rates, our Pro Plan offers attractive pricing based on your delivery volume. The discounted rates offered under this plan vary depending on the volume of deliveries your business generates. To determine the most suitable plan for your business and receive personalised guidance on effective pricing strategies, we recommend scheduling a consultation with our team. We will be delighted to assist you in selecting the plan that best aligns with your needs and maximises the efficiency of your delivery operations.
The minimum duration for a Shift is one hour, and you have the flexibility to adjust the duration in increments of 30 minutes when creating the Shift.
Nope! Most of our drivers use their own vehicle for deliveries and are responsible for their own insurance. However, if you wanted to provide your own vehicle for your driver to use, you would need to have 'Business Use' insurance that covers Food Delivery. !!
You can hire a driver for ‘ASAP’ or for any time in the future up to 1 month.
Absolutely! With MealShift, you have the flexibility to assign orders to your own drivers, efficiently manage their work time, and calculate their pay. Our platform seamlessly integrates your own driver fleet into the system.
To optimize your delivery operations, we offer the OptiShift feature, which allows you to combine your own drivers with MealShift drivers during peak hours. This ensures efficient coverage and enables you to handle increased order volumes without the need for additional staff dedicated solely to peak times.
To access the OptiShift feature and additional benefits, we offer two plans. The Pro Plan includes up to 2000 deliveries, with a charge of 15 p per delivery beyond that limit. Alternatively, you can choose the In-House Pro Plus plan, which provides unlimited orders.
Both plans come with a range of features, including:
- OptiShift: Combine your own drivers with MealShift on-demand drivers to handle overflow during busy periods.
- Driver and order tracking: Easily track the progress of your drivers and orders in real time
- Tracking link sent to your customers: Keep your customers informed by sharing a tracking link for their orders.
- Auto and manual order assignment: Choose between automatic or manual assignment of orders based on your preference.
- Client dashboard - Get access to a comprehensive dashboard where you can manage and track all your deliveries, driver performance, and key metrics Contact us for more information at [email protected]
If MealShift is available in your area, you can start creating manual deliveries immediately using our app. However, if you require automation for order delivery from multiple channels, you will need to integrate with one of our partners, such as Deliverect or Otter, to consolidate your orders. If you are already using one of these partners, you can go live within 2 to 3 days. If not, the integration process may take approximately 1 week to 10 days to connect all the channels and ensure seamless operation.
You only get charged for completed jobs
To get started with MealShift, follow these steps: Install the MealShift Restaurant app and create an account. If MealShift is available in your area, you can begin creating manual deliveries using our app. These deliveries will be charged based on the standard variable rates. If you're looking for better rates and more features, you can upgrade to a plan that aligns with your business requirements. Contact us to explore the available plans and choose the one that suits you best. If you require automation for order delivery from multiple channels, please reach out to us, and our team will guide you through the onboarding process. We will assist you in integrating with MealShift to streamline the delivery of orders from various channels. If you already have your own drivers and want to use MealShift, contact us, and we will help you get started immediately.
Don't hesitate to contact us with any questions or for further assistance. We're here to support you in optimising your delivery operations with MealShift