Privacy Policy

Effective Date: 2020-09-30

MealShift Limited, registered in England and Wales with the company number 12793366, operates the MealShift app. This SERVICE is provided by MealShift Limited and is intended for use as is. This page is used to inform visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decides to use our Service.

1. Information We Collect

For a better experience, while using our Service, we may require you to provide us with certain personally identifiable information. The information that we request will be retained by us and used as described in this privacy policy. Personally Identifiable Information includes phone number, email, name, driver’s license, driver’s insurance, and location data.

2. Purpose of Data Collection

We collect and process your personal information for the following purposes:

  1. Account Management: Creating and managing user accounts.
  2. Communication: Sending notifications, updates, and relevant information.
  3. Location Services: Offering location-based features.
  4. Personalization: Tailoring the app experience to individual users.

3. User Rights under GDPR

As a MealShift app user, you have the following rights under the General Data Protection Regulation (GDPR):

  1. Access and Portability: Obtain a copy of your personal data and request its transfer.
  2. Rectification: Correct any inaccuracies in your personal data.
  3. Erasure: Request the deletion of your data under certain circumstances.
  4. Restriction of Processing: Limit the processing of your data under certain circumstances.
  5. Objection to Processing: Object to the processing of your data under certain circumstances.
  6. Withdrawal of Consent: Withdraw any consent provided for data processing, including account deletion.

4. Account Deletion

If you wish to terminate your account with MealShift and discontinue our services, you can initiate the account deletion process by reaching out to us through the contact email provided in our Privacy Notice: We commit to responding within one month from the date of receiving a valid request or up to two months for complex requests, notifying you accordingly.

If you wish to delete your account, please follow these steps:

  • Contact us at [email protected] or by mail at MealShift Limited, 1 Assam Street, London, E1 7QL.
  • Include your account details and specify the request for account deletion.

5. Third-Party Services

The app utilizes third-party services such as Google Play Services, Google Analytics for Firebase, Firebase Crashlytics, and Facebook, which may collect information used to identify you. Please refer to the privacy policies of these third-party service providers for more information.

6. Log Data

Whenever you use our Service, in case of an error in the app, we collect data and information (through third-party products) on your phone called Log Data. This Log Data may include information such as your device’s Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.

7. Cookies

This Service does not use cookies explicitly. However, third-party code and libraries used by the app may employ “cookies” to collect information and improve services.

8. Service Providers

We may employ third-party companies and individuals to facilitate and analyze the use of our Service. These third parties have access to your Personal Information for performing tasks on our behalf and are obligated not to disclose or use the information for any other purpose.

9. Security

We value your trust in providing us your Personal Information and strive to use commercially acceptable means of protecting it. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

10. Links to Other Sites

This Service may contain links to other sites. We advise you to review the Privacy Policy of these websites, as we have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

11. Children’s Privacy

These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13 years of age. If you are a parent or guardian and are aware that your child has provided us with personal information, please contact us so that we can take necessary actions.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Please review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page.

13. Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at [email protected] or by mail at MealShift Limited, 1 Assam Street, London, E1 7QL.

Thank you for using MealShift!